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- Act as the point of contact between the manager and internal/external clients.
- Screen and direct phone calls and distribute correspondence.
- Receive and handle complaints assigned as per channel in order to make sure that all the complaints are handled properly, fairly according to the company’s…
7.000.000 - VNĐ10.000.000 VNĐ một tháng
- Thực hiện công tác thẩm định thông tin tại nhà khách hàng theo khu vực được phân công.
- Kiểm tra và đối chiếu thông tin trong đơn vay được cung cấp bởi khách…
- Check and verify procurement/payment documents.
- Prepare all reports related to Account balance and reconcile as requested by VPBank Finance.
- Unit Head of Collections Performance Management & Cost Control.
- Unit Head of Collections Analysis.
- Unit Head of Collections Portfolio Management.
- The purpose of this role is to develop and execute multi-channel brand marketing and promotional programs that support brand growth.
- 2 years in the same roles.
- Manage and expand Telephony and SMS services to ensure availability, accessibility and security of VPBCF’s infrastructure systems.
- Good English is a BIG plus.
- Oversees and plays an integral part in the development and implementation of CX strategy and plans, ensuring all areas of the business from product proposition…
- Early Call, Late Call, Field, Third Party Pre-Charge Off , Third Party Post-Charge Off, Credit Card Early Call, Credit Card Late Call & Field, Collections…
- Evangelize FE CREDIT’s products and solutions and educate FE CREDIT’s Partners on new areas of opportunities in collaboration with FE CREDIT’s.
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