Oversee customer experience via logistics service provided by
Shopee Express, including following activities: Vietnam - Ho Chi Minh City.
Prospecting leads and identifying key business partners for
Shopee platform. Build strategic plan, set KPIs for each member & Manage Seler Care Team to meet the…
The People, Legal and Finance teams at
Shopee play a crucial organizational role in Shopee. People is key to Shopee.
Vietnam - Ho Chi Minh City.
The Operation teams at
Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment…
Create and edit content that is well-searched for
Shopee Live. Creative livestream script, understand livestream tactics.
The Marketing team at
Shopee is responsible for conceptualizing and implementing go-to-market activities to achieve increased usage and visibility.
Estimate and establish cost parameters and budgets for purchases.
Create and maintain good relationships with vendors/suppliers.
Strategize and monitor daily activities of customer service operation.
Investigate customer's problems and find solutions.
Ensure team KPIs as required.
Check quality of Seller care agents based on scorecards by listening to recorded calls by Seller agents.
Giving daily coaching to agents for any mistakes found …
The Engineering and Technology team is at the core of the
Shopee platform development. Vietnam - Ho Chi Minh City.
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